

ABC = Activity Based Costing. A methodology that assigns costs to activities based on
their use of resources, and assigns costs to cost objects based on the use of activities.
BPM = Business Performance Management. A set of
integrated analytical and management tools enabling alignment to
organization strategy through a life cycle of financial and operational
analysis, planning, reporting and scorecarding activities.
(also refer to CPM)
BPMS = Business Performance Management Software or Business
Performance Management System. Refer to BPM.
BSC = Balanced Scorecard. A business performance measurement
system developed by Robert S. Kaplan and David P. Norton that
analyzes organization success by reviewing the combination of
financial, customer, internal business process and employee
learning and growth perspectives. The financial perspective
evaluates how the organization perceives its shareholders. The
customer perspective evaluates how the organization perceives
its customers. The process perspective evaluates in what
processes the organization should excel to succeed. And finally,
the learning and innovation perspective evaluates how the
organization sustains the ability to change and improve.
CPM = Corporate Performance Management. "The methodologies,
metrics, processes and systems used to monitor and manage an
enterprise's business performance." Gartner, Inc.
CPMF = Corporate Performance Management Framework. The four primary
constructs: methodologies, metrics, processes and systems (as defined by
Gartner, Inc.) that CPM is build on.
CPMS = Corporate Performance Managment Software or Corporate
Performance Management System. Refer to CPM.
EPM = Enterprise Performance Management. Refer to BPM.
EPMS = Enterprise Performance Management Software or Enterprise
Performance Management System. Refer to BPM.
EVA = Economic Value Added. A methodology measuring the monetary
value of an entity at the end of an time period minus the monetary value
of that same entity at the beginning of that time period.
KPI = Key Performance Indicators. A measure designed to track a
critical performance variable over time. KPIs link
enterprise-wide strategy to enterprise-wide operations.
SEM = Strategic Enterprise Management. Refer to BPM.
SPM = Strategic Performance Management. Refer to BPM.
SWOT = Strengths, Weaknesses, Opportunities, Threats. A SWOT
analysis is a thorough and objective study of an organization's
internal strengths and weaknesses and external opportunities and
threats.
VBM = Value Based Management approach ensures corporations are run
consistently on creating, managing, measuring and maximizing value.
Action = A specific statement of a desired condition or achievement.
Actions include measurable end results to be accomplished by specific
teams or individuals within time limits.
Goal = The state of affairs that a plan is intended to achieve and that
when achieved terminates behavior intended to achieve it.
Initiative = Readiness to embark on new ventures. The first of a series
of actions. Serving to set in motion.
Measure = A basis for comparison, a reference point against which other
things can be evaluated.
Mission = A general statement of the purpose and nature of the
organization. The reasons to be in business, why the organization
exists.
Objective = A management statement reflecting desired outcomes related
to the Vision and indicating the intention to achieve an outcome from
the performance of the activity.
Performance = The carrying out or bringing to completion of an activity
of some significance by an individual, group, or organization, which
displays knowledge, ability or judgment around the task.
Plan = A sequence of actions to achieve a goal, usually ordered in steps
through a schedule with measurable targets.
Strategy = A general direction set for the organization and its various
components to achieve a desired state in the future. Strategy results
from the detailed strategic planning process.
Vision = An overarching statement of the way an organization wants to
be. An ideal state of being at a future point.
HTTP = HyperText Transfer Protocol. The protocol for moving hypertext
files across the Internet. Requires a HTTP client program on one end,
and an HTTP server program on the other end.
OLAP = On-Line Analytical Processing. A category of applications and
technologies for collecting, managing, processing and presenting
multidimensional data for analysis and management purposes.
SOAP = Simple Object Access Protocol. The standard for web services
messages. Based on XML, SOAP defines an envelope format and various
rules for describing its contents. Seen (with WSDL and UDDI) as one of
the three foundation standards of web services, it is the preferred
protocol for exchanging web services.
Web Service = A Web service is a software system identified by a URI,
whose public interfaces and bindings are defined and described using
XML. Its definition can be discovered by other software systems. These
systems may then interact with the Web service in a manner prescribed by
its definition, using XML based messages conveyed by Internet protocols.
XML = eXtensible Markup Language. The emerging standard for defining,
representing and dynamically sharing information across the Internet.
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